IT Support Services at UB and the School of Architecture and Planning

UBIT resources

School resources

  • Personal computing requirements and recommendations
    6/18/26
    Computing hardware and software requirements and recommendations.

Get Connected

University IT Services Requests

If you need assistance with centrally provided services, submit a ticket to get help with IT services for:

  • Duo Two-Step Verification
  • MyUB
  • UBbox
  • UB Learns
  • UBmail
  • UB Print Anywhere (non-AP devices)
  • UB Wi-Fi

Architecture and Planning IT Services Requests

If you need assistance with school provided services, submit a request to APIT services for:

  • Lab systems located in Hayes and Crosby
  • Systems located within faculty and staff offices
  • Software on lab and faculty, staff systems
  • Printing to devices in Hayes and Crosby
  • Office phones
  • Share drive


Architecture and Planning IT Services Staff

  • Samantha Stricklin

    Director

    IT Services

    326A Hayes Hall

    Phone: 716-829-3351

    Email: sls23@buffalo.edu

  • Jason Hatfield

    Instructional Support Assistant

    IT Services

    326B Hayes Hall

    Phone: 716-829-5920

    Email: ap-itservices@buffalo.edu

  • Matthew Hervan

    Instructional Support Assistant

    IT Services

    326 Hayes Hall

    Phone: 716-829-5894

    Email: ap-itservices@buffalo.edu